Executive Operation Management


In this module the participant will get an overview of the entire supply chain and know the main aspects of the areas related to the flow of materials in a company as well as the associated information.

These areas (supplying, production and storage etc) are directly involved in achieving a good level of customer service at the lowest possible cost, an important factor in the competitiveness of any organization and the good image of it.

Similarly, we will see what are the current situations and current trends in the outsourcing of business operations, trying to get the best service at the lowest cost.

Additionally, we establish the main indicators of success in management operations, and strategies and actions to continually improve these KPI’s.


Goals and Student Profile


After completing the course, the participant will be able to:

  • Understand the concept of comprehensive and global supply chain, functions and scope of the management operations and their interrelationships with other areas of the company.
  • Understand the main concepts, models of inventory management and ABC classification, in order to implement individualized management strategies for each group of materials.
  • Be able to identify possible strategies for determining the capacity needed to balance this with the workload of the industrial plant.
  • Be able to identify the major teams that often exist in a store knowing their characteristics, constraints and main uses, consistent with the internal flows of materials and the logistics of the stored products.
  • Know the main indexes of customer service level (OTIF etc) and those relating to the overall efficiency of production facilities (OEE) as well as some strategies to make improvements in them to increase the competitiveness of the company.

Student Profile

ENAE Business School is very conscious of the fact that every teaching institution is built by all and must be very careful about participant selection right from the very start by analysing their CV, qualification certificates, admission exam and through a personal interview of the student by the program director. Depending on the program, ENAE Business School carries out tests to evaluate language competence.

Most of our students come from the business world about 80% of ENAE’s students are graduate professionals and executives who wish to update their knowledge and improve their skills. These students come from different academic backgrounds mostly engeneering, business, law, economics, communication and humanities.

We encourage young and talented graduates with entrepreneur spirit to be involved in our programs as a fast track to achieve their goals in the business World.



Concept, goals and scope of management operations at the company

Integral vision of management operations. Supply chain management


From business Plan to MRP (Materials Requirement Planning)

Available production capacity. Strategies for capacity – balanced workload.

LEAN manufacturing


Supplying and purchasing function within the company

ABC inventory classification

Inventory management strategies


Logistical aspects of the products

Packaging. Logistic analysis

Zoning Design and warehouse

Methods of storage and warehouse equipment


Transmission and distribution functions. Classification

Main types of vehicles. Maintenance costs.


Most commonly outsourced operations. Evolution

 Advantages and disadvantages


Indicators of customer service. OTIF

Productivity and efficiency of our facilities. OEE 

Level indicators of service suppliers

Other indicators


Degree in Industrial Engineering, ICAI, Pontifical University of Comillas. General Management Program, IESE Business School
More details
Ricardo Moreno Meseguer, Industrial Organization specialist, ICAI (Comillas Pontifical University). Professor of Operations in the Executive MBA, Part Time and Full Time MBA and Marketing and Sales Management at ENAE Business School. Director of the course on Logistics. He is the Operations Director at Juver Alimentación, S.A. after holding managing positions at Hero España, S.A.

Specified Time Period and Place

Specified time period:  This course has and extension of 20 contact ours at ENAE premises.

Timetable: This course is delivered on Friday from 16:30 h. to 21:30 h. and Saturday from 9:00 h. to 14:00 h

Place and Address: Edif. ENAE. Campus Universitario de Espinardo 30100 Espinardo Murcia- Spain

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Terms of Payment and Scholarships

Admission Process

This program is part of a Master that has limited availability. Taking this course will provide you great oportunities for expanding your professional networks. Final admission decision is reserved to ENAE Business School on the basis of prerequisites established for the course, room availability and specific group profile required.


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