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Operational Support Risk

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CONCEPTS
KEY
1
SUPPORTING ACTIVITIES AND RISKS
2
SUPPORT RISKS IN STRATEGY, OPERATIONS AND ACTORS
3
REFLEX SYSTEM
4
GOVERMENT AND MODEL RISK
5
PROJECT RISK: THE 4 LEVERS
6
APPETITE AS A CRITICAL FACTOR. CONSEQUENCES
7
CASE STUDY

Information

OBJECTIVES

  • Identify and Assess Support Risks that complement Supply features.

  • Structure and bundle support risks by nature according to value structure.

  • Clarify and determine the dependence between Support and Offer Risks, grading the correlations between them.

  • Deduct and adapt an appropriate government to integral risk management, challenging preconceived solutions.

  • Define and organise Project Risks in accordance with their nature and degree of control.

  • Deduct and order the Costs of Risks and their alternatives for optimisation according to the capacities of each entity at each moment.

  • List and weigh the different methodological criteria for calculating appetite, along with their effects on the strategy to be developed.

  

MÓDULES

SUPPORTING ACTIVITIES AND RISKS
  • Support Composition in Strategy-Digitalization

  • Operations Support Composition

  • Actor Support Composition

SUPPORT RISKS IN STRATEGY, OPERATIONS AND ACTORS
  • 5Cs (capacity) risk in Planning

  • SLA risk (Service Level Agreement)

  • Culture Risk

REFLEX SYSTEM
  • Digitisation Risk Value Chain

  • Service Risk Value Chain

  • Culture Risk Value Chain

GOVERMENT AND MODEL RISK
  • Government dependencies

  • Risk as a 3-dimensional vector

  • Model Defect Risk and Countermeasures

PROJECT RISK: THE 4 LEVERS
  • Conditions for any project

  • Elementary Unit Risk

  • The 4 levers of competitiveness and their risks

APPETITE AS A CRITICAL FACTOR. CONSEQUENCES
  • The 3 Stages of Coverage

  • The Risk Manager's Mission

  • Appetite as a condition for Strategy

CASE STUDY
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